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For Ireland , we aim to deliver most orders within 1-2 working day from the date of ordering. For orders placed before 10.00 Noon GMT, we try to dispatch the same day. For orders placed after this time, the following day will count as the order date. There is no weekend dispatch so all orders placed on Friday after 10.00 Noon, will count as Monday being the order date. These orders will, therefore, be dispatched Monday. Most orders are delivered within 1 days, however, there are times when Fastway Couriers are running slow so please allow an extra few days for these rare occasions.  Despite our best efforts and systems, we have in place, there are rare occasions when orders are delayed due to stock issues or other reasons.  We always do try our best to keep in touch with our customers and let you know if there are any delays.  Please get in touch at any time if you would like an update on your order progress.

For areas outside Ireland, delivery times can take 2 - 4 days depending on your location so please allow extra time for delivery.

We do use a number of different delivery methods due to the different types of products we sell and therefore Complete Aquatics offer these delivery times as a guideline only. Actual delivery times after dispatch will depend on the carrier used, and your delivery address as well as other circumstances beyond our control. The chosen delivery method is totally at our discretion as your actual checkout basket can sometimes alter the shipping method normally used, so if you would prefer a specific service to be used, you must notify us before placing your order with us. For faster delivery services, additional costs are likely to be charged

We understand it is not always possible to thoroughly check the goods insides the packaging, before signing for them, although we do ask you to report any damages within an hour of receiving the goods which we feel is adequate time for inspecting the goods